To ensure the authenticity of the order, large value orders that apply the form of payment on delivery (COD) will be required to deposit a part, the rest will be paid upon receipt.
Deposit policy only applies to some products!
Deposit and payment time
The total deposit: 20% of total order value.
Payment time: after order confirmation.
Payment method: Bank transfer.
Name: Nguyễn Quốc Thiên Kim
Account number: 120.251.900.01
Bank: SCB - Sai Gon Joint Stock Commercial Bank
Branch: Ho Chi Minh City
In order for Customer Care Department to easily process the transfer transaction, the transfer content includes the following information:
[Customer name – Order number]
For example: [Nguyen Thi B – #VN1234]
Kallos Vietnam will confirm with you via email, phone, process the order and deliver the goods within the specified time.
Refund of deposit
In case you want to cancel your order, please notify Customer Care immediately to assist in refunding the deposit. In case the order has been processed and in the process of delivery to you, it is not possible to return the deposit.
We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. If you have any further questions, please don't hesitate to contact us at firstname.lastname@example.org.