Content Editor
Background & Purpose of the Job
The Content Editor plays a vital role in the editorial team, responsible for editing, localizing, and publishing content across various media platforms. We are seeking highly motivated, detail-oriented candidates who are passionate about editing and optimizing B2C content for a Vietnamese audience. The ideal candidate will thrive in a dynamic environment where accuracy, creativity, and attention to detail are critical to delivering top-tier content.
As the Content Editor Lead, you will oversee a small team of editors, providing guidance and support while collaborating closely with program managers, business stakeholders, localization specialists, and the production team to ensure a seamless content creation and delivery process. You will have the opportunity to shape the content strategy and play an integral role in enhancing the overall product experience.
The successful candidate will be a self-starter, able to manage multiple tasks and meet deadlines while also contributing effectively in a team setting. Strong interpersonal skills, time management abilities, and meticulous attention to detail are essential in this position.
Who You Are & What You’ll Do
As a Content Editor Lead, your responsibilities will include:
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Managing and supporting a team of editors: You will lead a small group of editors, providing direction, support, and mentorship. You’ll foster a collaborative team environment and ensure that editorial standards are consistently met.
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Project managing content life cycles: Oversee the entire process of technical and marketing communications, which includes editing, designing, localizing, and publishing/distributing content across various media. You will ensure that all projects are delivered on time and to the highest standards.
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Autonomous work ethic: While you will work as part of a larger team, you must also have the ability to drive multiple projects forward on your own. This requires balancing multiple priorities and tasks, and successfully collaborating with stakeholders to meet business and customer needs.
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Quality assurance: Perform thorough quality checks to ensure that all documentation is accurate, consistent, and aligned with the brand’s voice, tone, and messaging. You’ll be responsible for revising, editing, and reviewing UI text as well as maintaining internal style guides.
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Develop internal style guides: Contribute to the development and maintenance of internal content style guides. Ensure the team is aligned with these guidelines, and promote their use across all content-related initiatives.
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Monitoring content performance: Regularly review the performance of content to ensure it meets business goals and customer expectations. You will track metrics and make recommendations for improvements based on insights.
What You’ll Need to Succeed
To be successful in this role, you should possess:
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Content management experience: Previous experience managing content projects, particularly in coordinating with other teams to deliver high-quality content across various platforms.
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Educational background: A Bachelor's degree, communications, technical writing, or a related field, or comparable experience in content creation or editing roles.
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Project management experience: A demonstrated ability to manage multiple projects simultaneously while maintaining high standards and meeting deadlines. Experience in project management will be essential to handle concurrent editorial tasks effectively.
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Familiarity with CMS: Experience working with Content Management Systems (CMS) to create, edit, and publish content across different platforms.
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Markup language knowledge: Practical experience with markup languages such as HTML and/or XML will be beneficial, as these skills will support the technical side of content publishing.
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Business process understanding: A proven ability to quickly learn, adapt, and explain complex business processes, ensuring content is always aligned with strategic business objectives.
Recruitment Scams & Fraud Warning
We want to remind all candidates that Kallos will never ask for the exchange of money or credit card details during the recruitment process. Be vigilant about suspicious emails or communications from individuals pretending to be recruiters or senior staff at Kallos. If you receive any such messages, please do not respond and report them immediately. If in doubt, always ignore the message.
